Accessibility Statement
Thursday 1st May, 2025
D’Caribbean Shop, as a subsidiary of Caribbean Airlines, is committed to making its website accessible, in accordance with article 47 of law no. 2005-102 of February 11, 2005 for equal rights and opportunities, participation and citizenship of disabled people.
To this end, it implements the following strategy and actions:
- Following the accessibility audit D’Caribbean Shop, will soon put several improvements online.
- A follow-up audit is planned for the end of 2026.
This accessibility statement applies to D’Caribbean Shop
Compliance status
The caribbean-airline.com website is currently not in compliance with the general accessibility improvement framework (RGAA)
The RGAA 4.1.2 compliance audit carried out by Caribbean Airlines reveals that:
- 80% of RGAA 4.1.2 criteria are met.
In details
Number of compliant criteria: 34
Number of non-compliant criteria: 8
Number of criteria not applicable: 59
Feedback and contact
If you are unable to access content or a service, you can contact us and be directed to an accessible alternative or obtain the content in another form.
By Mail:
Caribbean Airlines Limited, Iere House
Golden Grove Road, Piarco,
TRINIDAD W.I.
By Email: caribbeanshop@caribbean-airlines.com
By Phone: (868) 669-3000 ext. 2972
Enforcement procedure
This procedure is to be used in the following case.
You have reported to the website manager an accessibility defect that prevents you from accessing content or and you have not received a satisfactory response.
Write a message to the Human Rights Defender “Défenseur des droits”: https://formulaire.defenseurdesdroits.fr/
Contact the delegate for Human Rights Defender “Défenseur des droits” in your region: https://www.defenseurdesdroits.fr/saisir/delegues
Send a letter by post (free, do not put a stamp) to:
Défenseur des droits
Libre réponse 71120
75342 Paris CEDEX 07
The content listed below is not accessible for the following reasons:
Noncompliance
| 1.1 | Does each image carrying information have a textual alternative |
| 1.3 | For each information-carrying image having a textual alternative , is this alternative relevant (except in special cases)? |
| 1.6 | Does each image carrying information have, if necessary, a detailed description ? |
| 1.9 | Is each image caption , if necessary, correctly linked to the corresponding image? |
| 10.11 | For each web page, can the contents be presented without loss of information or functionality and without resorting to either vertical scrolling for a window having a height of 256px, or horizontal scrolling for a window having a width 320px (excluding special cases)? |
| 12.10 | In each web page, are keyboard shortcuts using only one key (lowercase or uppercase letter, punctuation, number or symbol) controllable by the user? |
| 12.11 | In each web page, is the additional content appearing when hovering, focusing or activating an interface component accessible by keyboard if necessary? |
| 12.11 | In each web page, is the additional content appearing when hovering, focusing or activating an interface component accessible by keyboard if necessary? |
Pages of the site which have been subject to the conformity check
| Page Title | URL |
|---|---|
| Home | https://dshop.caribbean-airlines.com/ |
| About Us | https://dshop.caribbean-airlines.com/about-us/ |
| Frequently Asked Questions | https://dshop.caribbean-airlines.com/frequently-asked-questions-faq/ |
| Return/Refund Policy | https://dshop.caribbean-airlines.com/return-refund-policy/ |
| Delivery Policy | https://dshop.caribbean-airlines.com/delivery-policy/ |
| Terms and Conditions | https://dshop.caribbean-airlines.com/terms-conditions/ |
| Contact Us | https://dshop.caribbean-airlines.com/contact-us/ |
| Shop | https://dshop.caribbean-airlines.com/shop/ |
| Cart | https://dshop.caribbean-airlines.com/cart/ |
| Checkout | https://dshop.caribbean-airlines.com/checkout/ |
| Accessories | https://dshop.caribbean-airlines.com/product-category/accessories/ |
| Apparel | https://dshop.caribbean-airlines.com/product-category/apparel/ |
| Kids | https://dshop.caribbean-airlines.com/product-category/kids/ |
| Signature Items | https://dshop.caribbean-airlines.com/product-category/signature-items/ |